Shop Policies

All prices are in Singapore dollars. Orders are placed by submitting a PayNow payment screenshot at checkout. An order is confirmed only after Plaidspulls verifies the payment. Please use your order reference when contacting us.

Raw cards and slabs are held for 20 minutes after they are added to a cart. If checkout is not completed before the timer expires, they return to the shop. Packs and booster boxes remain subject to available quantity until checkout is completed.

In the unlikely event that an item becomes unavailable after payment, Plaidspulls will contact you to arrange a replacement or refund.

Self-collection customers should contact Plaidspulls Admin after payment confirmation to arrange a suitable time and place.

Mailing costs S$3.50 per order. We aim for orders to arrive within five working days after payment confirmation. Customers are responsible for entering a complete and accurate delivery address. Carrier delays may occasionally be outside our control.

Listing photos, condition labels and notes form part of the item description. Raw card grading is subjective, so please review all available photos before purchasing. PSA grades apply only to the sealed slab shown in the listing.

An active storewide discount applies to merchandise in the cart and does not reduce the S$3.50 mailing fee. The discount shown at checkout is recorded with the order. If a promotion changes while a customer is checking out, the shop will ask them to refresh and confirm the updated total before submitting payment proof.

Contact Plaidspulls as soon as possible if you need to change or cancel an order before payment is confirmed. After confirmation, change-of-mind cancellations are not normally accepted.

If your order is incorrect, materially different from its listing, or arrives damaged, contact us within 48 hours of delivery with your order reference and clear photos. We will assess the issue and agree on an appropriate replacement or refund where applicable.

Signed-in shoppers receive 10 points per purchased unit after payment is confirmed. An eligible completed order may receive 50 additional points for one submitted photo review, regardless of how many items were in that order. Points have no cash value and cannot be transferred between accounts.

Duplicate accounts, false reviews, repeated submissions or other attempts to misuse rewards may result in points or access being removed. Reward availability may change, but points already earned will remain recorded unless obtained through misuse.

Reviews must be connected to the signed-in account that placed an eligible completed order. Each order may be reviewed once. Reviews require an original order photo and honest written feedback, and are checked before publication. Do not include addresses, phone numbers or other private information in a review photo or text.

Questions about an order or these policies can be sent to darrell@plaidspulls.com, or message Plaidspulls on Telegram. Problems and suggestions may also be submitted through the feedback form.